Surprise Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM

Thunderbird Automotive of Surprise - Verified Customer Reviews from SureCritic

4

Michael said the prices at this business were a little higher than he thought they would be.

Hello Michael, and thank you for your honest review. There are many factors that contributed to your bill being higher than you feel it should have been. Here are just a few. First, the type of electrical problem your car was experiencing. Electrical issues are some of the toughest to resolve and can be very time consuming and your car was no different. Secondly, we have some of the best Technicians around and we have to take great care of them to keep them around. And finally we also back up our work with a 3 year or 36,000 mile warranty.Thanks again Michael, we really do appreciate you. Dirk A Rehbein

- Thunderbird Automotive
5

Thunderbird Automotive - Great Business Thunderbird Automotive does work above and beyond! From the quality job they do on vehicles to their excellent customer service, Thunderbird Automotive is a top tier business for car care needs! I'm moving out of state, and I'm sad that I will no longer be one of their customers. They do great work, are very professional and knowledgeable, and always courteous! People always have a fear of going to a mechanic who isn't honest. Thunderbird Automotive was always honest with me, and had the utmost integrity. Thank you Thunderbird Automotive for being a pleasure to work with!

Hello Joe, and thank you for your service to our Country. We will miss you. It has been an honor to work with you. Best of luck in your new travels and stay safe. Dirk A Rehbein

- Thunderbird Automotive
5

Charles said his service was fine and the business is local.

Thank you for trusting us with your car Charles. We Really appreciate you. Dirk A Rehbein

- Thunderbird Automotive
5

Spoke with Pamela's husband . He said he would recommend the business for service.

Thank you Mr. L. We appreciate your recommendation. Dirk A Rehbein

- Thunderbird Automotive
5

Sue said the staff at this business are wonderful. She trusts them, and they are good.

Thank you Sue for your continued trust in us. We really appreciate you. Dirk A Rehbein

- Thunderbird Automotive
5

Glenn said he likes the warranties provided, and that they do not use after-market parts.

Thank you Glenn. We are glad that you appreciate our warranty program. I Know it gives a lot of people a strong piece of mind when they know we have a strong warranty backing our work. Dirk A Rehbein

- Thunderbird Automotive
5

Kira said she hasn't had any problems, everything went well and this business is honest.

Thank you Kira for your review. I appreciate you. Dirk A Rehbein

- Thunderbird Automotive
4

Mary said her vehicle was not ready on time.

Thank you Mary for taking the time to respond to our review. I appreciate your honesty. I am sorry we were not able to get your car back on time. I hope it did not cause you any inconvenience. Dirk A Rehbein

- Thunderbird Automotive
5

My first experience with Thunderbird Automotive was a positive one. After changing my car's oil, Jimmy took ample time to discuss the recommendations for follow-up service. His explanations were thorough, clear, and much appreciated.

Thank you Dick for taking the time to give us a review. Thank you also for entrusting us with your vehicle. Welcome to the Thunderbird Family.

Dirk A Rehbein

- Thunderbird Automotive
5

Everything is explained upfront and the cost is explained before work is done. There are not surprises after the work is done. Very rare to find an automotive repair company that is this honest.

Thank you so much Wayne for your review of our company. We really appreciate you trusting us with your car.

Dirk A Rehbein

- Thunderbird Automotive
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