Surprise Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM

Thunderbird Automotive of Surprise - Verified Customer Reviews from SureCritic

5

Car Experience The customer service and quality of work exhibited at Thunderbird Automotive are second to none. The staff does a great job and treats customers with much respect. They're honest about what a vehicle needs, and give it the necessary work as if a family member is the customer.

Thank you Joe for the kind review, we really appreciate you. And we thank you for your service to this country.

- Thunderbird Automotive
5

Outstanding service Jimmy is an excellent salesperson. He takes time to explain things and answer questions. He’s patient and kind to his customers. The parts are labor are always of highest quality at affordable prices. Best service I’ve ever had, thanks so much!

Thank you Renee for taking the time to give us a review. We really appreciate you trusting us with your vehicle.

- Thunderbird Automotive
5

Consistently great service, always totally informed as to the problem, analysis, solution and cost. Keeping my 17 year old SUV in reliably good running condition in these tough AZ summers is something Thunderbird does the best, no matter the problem.

Thank you again Mel for your review. We really appreciate you. Thank you for trusting us with your vehicle.

- Thunderbird Automotive
5

Great Service! Attention to detail and thoroughness are great.

Thank you Britt for your review. Thank you for trusting us with your vehicle. Dirk A Rehbein

- Thunderbird Automotive
5

Attentive, listen to your concerns. Polite, sincere, thorough. The repair was done in a timely fashion. I was kept appraised of the details of the repair needed.

Thank you so much for the review Gary, and thank you for trusting us with your vehicle. Welcome to the Thunderbird Family. Dirk A Rehbein

- Thunderbird Automotive
5

Awesome customer service! The staff is awesome, usually I can get an appointment the same day I call or within 2 days for my regular oil change. I will never go to another business for my oil changes.

Thank you so much Nancy for your kind review. We really appreciate you. Dirk A Rehbein

- Thunderbird Automotive
5

Overperformed again! Once again you have overperformed. You guys are the best ever in provided automotive service. So far, you have never recommended anything that wasn't needed and that's a big deal to me. I have a little experience in providing this service so am always sensitive to recommended repairs and service. It's a pleasure doing business with you.

Thank you again Jack and Rhonda for your review. We really appreciate your trust in us. Dirk A Rehbein

- Thunderbird Automotive
5

Very professional!!! This place is excellent. Jimmie made sure everything I wanted was completed correctly and expertly as well as on time. In fact, he called me a few days later to make sure everything was working to my complete satisfaction. I've been driving for well over 60 years and I can't remember a single time when an auto shop ever did that. KODOS!

Thank you John for the great review. I am happy that you received great care at Thunderbird Automotive. We really appreciate you, and thank you for putting your trust in us with your vehicle. Dirk A Rehbein

- Thunderbird Automotive
5

Best of the BEST We are true fans of Thunderbird Automotive in Surprise. We drive older vehicles. Yesterday, I dropped off my 2002 Lexus for an oil change and a safety check. The only extra thing I needed was a new drain plug. No kidding -- the staff at Thunderbird never try to gouge or talk us in to a service we don't need. We completely trust them to keep our vehicles in good running condition -- and you will, too! If you haven't tried them, make your appointment. Convenient location so you can browse a few shops while you wait. :-)

Thanks again Jack and Rhonda for your review. We know you have a lot of choices out there for your car care needs so thank you for trusting us with your vehicles.

- Thunderbird Automotive
5

Great customer service. Great people and trustworthy

Thank you Larry for your review. We really appreciate you and thank you for trusting us with your vehicle. Dirk A Rehbein

- Thunderbird Automotive
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