Surprise Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM

Thunderbird Automotive of Surprise - Verified Customer Reviews from SureCritic

5

Great Service! Attention to detail and thoroughness are great.

Thank you Britt for your review. Thank you for trusting us with your vehicle. Dirk A Rehbein

- Thunderbird Automotive
5

Attentive, listen to your concerns. Polite, sincere, thorough. The repair was done in a timely fashion. I was kept appraised of the details of the repair needed.

Thank you so much for the review Gary, and thank you for trusting us with your vehicle. Welcome to the Thunderbird Family. Dirk A Rehbein

- Thunderbird Automotive
5

Awesome customer service! The staff is awesome, usually I can get an appointment the same day I call or within 2 days for my regular oil change. I will never go to another business for my oil changes.

Thank you so much Nancy for your kind review. We really appreciate you. Dirk A Rehbein

- Thunderbird Automotive
5

Overperformed again! Once again you have overperformed. You guys are the best ever in provided automotive service. So far, you have never recommended anything that wasn't needed and that's a big deal to me. I have a little experience in providing this service so am always sensitive to recommended repairs and service. It's a pleasure doing business with you.

Thank you again Jack and Rhonda for your review. We really appreciate your trust in us. Dirk A Rehbein

- Thunderbird Automotive
5

Very professional!!! This place is excellent. Jimmie made sure everything I wanted was completed correctly and expertly as well as on time. In fact, he called me a few days later to make sure everything was working to my complete satisfaction. I've been driving for well over 60 years and I can't remember a single time when an auto shop ever did that. KODOS!

Thank you John for the great review. I am happy that you received great care at Thunderbird Automotive. We really appreciate you, and thank you for putting your trust in us with your vehicle. Dirk A Rehbein

- Thunderbird Automotive
5

Best of the BEST We are true fans of Thunderbird Automotive in Surprise. We drive older vehicles. Yesterday, I dropped off my 2002 Lexus for an oil change and a safety check. The only extra thing I needed was a new drain plug. No kidding -- the staff at Thunderbird never try to gouge or talk us in to a service we don't need. We completely trust them to keep our vehicles in good running condition -- and you will, too! If you haven't tried them, make your appointment. Convenient location so you can browse a few shops while you wait. :-)

Thanks again Jack and Rhonda for your review. We know you have a lot of choices out there for your car care needs so thank you for trusting us with your vehicles.

- Thunderbird Automotive
5

Great customer service. Great people and trustworthy

Thank you Larry for your review. We really appreciate you and thank you for trusting us with your vehicle. Dirk A Rehbein

- Thunderbird Automotive
4

Michael said the prices at this business were a little higher than he thought they would be.

Hello Michael, and thank you for your honest review. There are many factors that contributed to your bill being higher than you feel it should have been. Here are just a few. First, the type of electrical problem your car was experiencing. Electrical issues are some of the toughest to resolve and can be very time consuming and your car was no different. Secondly, we have some of the best Technicians around and we have to take great care of them to keep them around. And finally we also back up our work with a 3 year or 36,000 mile warranty.Thanks again Michael, we really do appreciate you. Dirk A Rehbein

- Thunderbird Automotive
5

Thunderbird Automotive - Great Business Thunderbird Automotive does work above and beyond! From the quality job they do on vehicles to their excellent customer service, Thunderbird Automotive is a top tier business for car care needs! I'm moving out of state, and I'm sad that I will no longer be one of their customers. They do great work, are very professional and knowledgeable, and always courteous! People always have a fear of going to a mechanic who isn't honest. Thunderbird Automotive was always honest with me, and had the utmost integrity. Thank you Thunderbird Automotive for being a pleasure to work with!

Hello Joe, and thank you for your service to our Country. We will miss you. It has been an honor to work with you. Best of luck in your new travels and stay safe. Dirk A Rehbein

- Thunderbird Automotive
5

Charles said his service was fine and the business is local.

Thank you for trusting us with your car Charles. We Really appreciate you. Dirk A Rehbein

- Thunderbird Automotive
If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Thunderbird Automotive (623) 882-8990 For Assistance.